May 15, 2014
It seems that we’re constantly being hammered with updates. And not just from Apple, but from Adobe, Mozilla and Microsoft, among others. Many others. I get a lot of calls from clients, citing concern about applying updates. In most cases, notifications for updates on the Mac platform are legitimate, but there are instances where scammers send out official-looking email notices that request that you update your software.
One thing is certain; you will want to verify that the update request is bona fide and not a scam. The best way to stay protected from a scam that is to instigate all updates yourself. So don’t count on an email to be legit – learn how to perform updates on your own and learn to ignore the fake requests, similar to the way you dismiss the bogus FedEx delivery notifications and Nigerian money transfer scams.
The bottom line: NEVER rely on an email notification (or phone call) to inform you of an update. In addition, performing an update indicated by a pop-up window on a Website is also a bad idea, but you have to be able to differentiate between a Web pop-up and a legitimate notification from Apple. What you SHOULD do is be proactive and take a few minutes from time to time to initiate all the updates on your computer yourself.
To see a list of the most common updates you should perform, visit my update resource page here.